About CalOptima

Michelle Laughlin

Executive Director, Network Operations

Michelle Laughlin

As Executive Director of Network Operations, Michelle Laughlin is responsible for overseeing CalOptima’s provider network, including management of provider contracting, provider relations and health network management. In addition, she manages CalOptima Direct and CalOptima Community Network, working closely with Orange County’s provider community to ensure effective partnerships so CalOptima can meet members’ needs. Laughlin has more than 20 years of managed care expertise on both the payer and provider sides.

Prior to joining CalOptima, she oversaw managed health care as senior account director of the Specialty Testing Group at LabCorp for 28 states. She also served as CEO of Axiom Health Alliance and as vice president of network operations for Tower Health, a Medi-Cal managed care plan.

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