Contact Us

Directions and Contacts

Visiting and Contacting CalOptima

We are continuing to serve our members through our Customer Service phone numbers, as we adhere to guidelines to reduce the possibility of COVID-19 transmission. Our buildings are closed to visitors.

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Call Us

Members (toll-free)

  • 1-888-587-8088 Medi-Cal Customer Service Department
  • 1-855-705-8823 OneCare Connect Customer Service Department
  • 1-877-412-2734 OneCare Customer Service Department
  • 711 TTY

Business

  • 1-714-246-8400 General
  • 1-714-246-8885 Claims
  • 1-714-246-8600 Provider Relations
  • 711 TTY

PACE

Members and Business

  • 1-855-785-2584 PACE Customer Service Department
  • 1-714-468-1100 PACE Customer Service Department - local number
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Plan Your Visit

Our Address

CalOptima
505 City Parkway West
Orange, CA 92868

Hours

8 a.m. to 5 p.m., Monday through Friday, except for certain holidays

Learn How to Get to CalOptima

Parking

CalOptima members and other visitors may park in designated "Visitor" spots or any unmarked spot in the CalOptima building parking lot off City Parkway West.

When you arrive at CalOptima, please go to the reception desk on the first floor.

PACE

PACE Center
13300 Garden Grove Blvd.
Garden Grove, CA 92843

Hours

8 a.m. to 4:30 p.m., Monday through Friday, except for certain holidays

Parking

Visitors may park in designated "Visitor" spots or any unmarked spot.

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