Book a Telehealth Appointment With a Behavioral Health Provider

Follow these steps to book an appointment through your member portal:

Step 1: Log in to your member portal

If you have trouble logging in, call CalOptima Health Customer Service toll-free at 1-888-587-8088 (TTY 711), Monday through Friday, from 8 a.m. to 5:30 p.m. for help.

Step 2: Go to the Behavioral Health Virtual Visits webpage

On your homepage, find Services and choose Behavioral Health Virtual Visits from the drop-down menu at the top right of the page.
This page has more information on TeleMed2U, one of CalOptima Health’s behavioral health providers.

Step 3: Book an appointment

Click Make an Appointment to go to the TeleMed2U website.
On the TeleMed2U website, choose Book an Appointment and fill out the appointment form.
If you have questions or need help with completing the form, please call TeleMed2U at 1-562-268-0955 or toll-free at 1-844-585-9210.

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