Interpreter Services

At CalOptima, we speak your language

We believe in providing services that meet the needs of our members. We want to make sure you have access to the best health care.

CalOptima respects you, your culture, and your beliefs. We want to make it simpler for you to talk with us and your health care providers.

To make it easier for you, CalOptima provides:

  • Staff who speak your language.
  • Interpreter services, along with American Sign Language, at no cost to you for all of your health care needs. You do not need to ask friends or family members to interpret for you.
  • You can get interpreter services 24 hours a day, 7 days a week for:
    Medical services such as doctor visits, after-hours services, urgent care services, pharmacy services and health education classes.
    Non-medical services such as customer service, member complaints and member orientation meetings.
  • Health education and enrollment materials printed in several languages at no cost to you.
  • Materials in other formats, such as braille, audio or large print at no cost.

All you need to do is call your health network or CalOptima. For scheduled appointments, make sure to ask for an interpreter at least 5 working days before your appointment.

Contact CalOptima’s Customer Service department at the number below.

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