OneCare (HMO SNP)

Find a Pharmacy

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We are here to help

If you have any questions or would like help in finding a provider, please contact the OneCare (HMO SNP) Customer Service department toll-free at 1-877-412-2734, 24 hours a day, 7 days a week. We have staff who speak your language. TDD/TTY users can call 1-800-735-2929.


All providers have access to language line interpreters.

Home Infusion Pharmacies

For more information about home infusion pharmacy services, please contact Customer Service, at 1-877-412-2734 24 hours a day, 7 days a week. TTY users can call 711. These pharmacies serve all of Orange County's service area.

Long-Term Care Pharmacies

Residents of a long-term care facility, such as a nursing home, may access their prescription drugs covered under OneCare through the facility’s pharmacy or another network pharmacy. These pharmacies serve all of Orange County's service area.

Where do you want the provider to be located?

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  • We are continuing to serve our members through our Customer Service phone numbers, as we adhere to guidelines to reduce the possibility of COVID-19 transmission. Our buildings are closed to visitors.

  • We speak your language
    Request interpreter services
New OneCare Members

To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.

H5433_22WEB001_2022_A (Accepted 9/25/2021)


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