Getting Started

Welcome to OneCare Connect

Say Hello to OneCare Connect

Watch the video explaining the 2021 benefits of OneCare Connect and how to enroll.

Learn about new benefits available to you.
Meet your CalOptima team.
Get resources to stay healthy.

To learn more or enroll, please call OneCare Connect toll-free at 1-800-960-9070. You can also call our Customer Service number at 1-855-705-8823 (TTY 711), 24 hours a day, 7 days a week.

What is it?

OneCare Connect Cal MediConnect Plan (Medicare-Medicaid Plan) combines your Medicare and Medi-Cal benefits to make getting quality health care easier. At no extra cost, you also get vision care and transportation to medical appointments.

Plus, you get support so you receive the services you need, when you need them. A Personal Care Coordinator works with you and your doctors to create a health plan that fits your needs.

To find out if you qualify, call OneCare Connect Customer Service at the numbers below.

Learn how to enroll Find out how to apply.

Learn about covered benefits See a summary of the benefits for OneCare Connect.

Read frequently asked questions See answers to many common questions about OneCare Connect.

New members start here Find out the 2 things you need to do right away.

OneCare Connect Customer Service
You can contact us online or by phone, 24 hours a day, 7 days a week.
1-855-705-8823 Toll-free
711 TTY
Sign Up for OneCare Connect
1-800-960-9070 Toll-free
Enrollment information

Visit Us

We are continuing to serve our members through our Customer Service phone numbers, as we adhere to guidelines to reduce the possibility of COVID-19 transmission. Our buildings are closed to visitors.
We speak your language
Request interpreter services

New OCC Members

Frequently asked questions
Get quick answers to common questions about OCC
New Member Orientation
Come to a meeting to learn about your new benefits

Pharmacy

About the OCC pharmacy program
Learn about your drug benefits
Medication Therapy Management
This program gives you tools to get the most from your drugs

To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.

H8016_22WEB001_2022_A (Accepted 9/25/2021)

Disclaimers

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