Getting Started

Welcome to OneCare Connect

OneCare Connect Is Changing to OneCare

On January 1, 2023, your OneCare Connect plan will change to OneCare, CalOptima Health’s Dual Eligible Special Needs Plan.

Here's what you need to know:

You will continue to receive your health care benefits and will not have any gap in coverage.
You do not need to do anything to enroll in OneCare.
You will be automatically moved to OneCare.
You will be notified about the change again by mail in October 2022.

If you have questions, please call OneCare Connect Customer Service toll-free at 1-855-705-8823, TTY 711, 24 hours a day, 7 days a week. We have staff who speak your language.

What is it?

OneCare Connect Cal MediConnect Plan (Medicare-Medicaid Plan) combines your Medicare and Medi-Cal benefits to make getting quality health care easier. At no extra cost, you also get vision care and transportation to medical appointments.

Plus, you get support so you receive the services you need, when you need them. A Personal Care Coordinator works with you and your doctors to create a health plan that fits your needs.

To find out if you qualify, call OneCare Connect Customer Service at the numbers below.

Learn how to enroll Find out how to apply.

Learn about covered benefits See a summary of the benefits for OneCare Connect.

Read frequently asked questions See answers to many common questions about OneCare Connect.

New members start here Find out the 2 things you need to do right away.

OneCare Connect Customer Service
You can contact us online or by phone, 24 hours a day, 7 days a week.
1-855-705-8823 Toll-free
711 TTY
Sign Up for OneCare Connect
1-855-705-8823 Toll-free
711 TTY

Enrollment information

Visit Us

We are continuing to serve our members through our Customer Service phone numbers, as we adhere to guidelines to reduce the possibility of COVID-19 transmission. Our buildings are closed to visitors.
We speak your language
Request interpreter services

New OCC Members

Frequently asked questions
Get quick answers to common questions about OCC
New Member Orientation
Come to a meeting to learn about your new benefits

Pharmacy

About the OCC pharmacy program
Learn about your drug benefits
Medication Therapy Management
This program gives you tools to get the most from your drugs

To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.

H8016_22WEB001_2022_A (Accepted 9/25/2021)

Disclaimers

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