OneCare Connect

New Member Orientation

New to OneCare Connect?

At the new member orientation, you will learn about:

  • Your benefits
  • Your rights and responsibilities
  • How to get medical services and medications
  • How to use resources in your community
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Are you a new member? Download the New Member Orientation PDF Download PDF Icon The New Member Orientation explains your benefits as a OneCare Connect member and how you can access them.

If you want to sign up, have questions, or need to request an interpreter, please call CalOptima’s Customer Service department at the numbers below.

Contact Us
Visit Us
  • We are continuing to serve our members through our Customer Service phone numbers, as we adhere to guidelines to reduce the possibility of COVID-19 transmission. Our buildings are closed to visitors.

  • We speak your language
    Request interpreter services
New OCC Members
Pharmacy

To file a complaint with Medicare, click on the following link to complete a complaint form on the Medicare website: Medicare Complaint Form.

H8016_22WEB001_2022_A (Accepted 9/25/2021)

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