Provider Trainings

Provider Initial Onboarding / Annual Training

Welcome, we are pleased to have you as one of our new provider partners. The materials listed have been designed to supply you with key information that we feel will be useful when providing care to CalOptima members.

If you have any questions, please call Provider Relations at 714-246-8600.

Cultural Competency Training Download PDF Icon Learn how to identify members with potential cultural or language needs and when alternative communication methods may be needed. Required for all health care providers and staff who care for CalOptima members in any of its benefit plans.

Disability Awareness Training Download PDF Icon Identify and explain the legal requirements related to access for persons with disabilities. Required for all health care providers and staff who care for CalOptima members in any of its benefit plans.

Fraud, Waste, and Abuse Web-Based Training Course Download PDF Icon View the Medicare Learning Network’s trainings on Fraud, Waste and Abuse, and Medicare Parts C and D Compliance.

OneCare Connect Training Key trainings for OneCare Connect providers and staff.

Seniors and Persons with Disabilities Resources to assist seniors and persons with disabilities (SPD).

Community-Based Adult Services (CBAS) online training Download PDF Icon Understand how to register, verify eligibility, request prior authorizations and more for CBAS members.

Staying Healthy Assessment (SHA) Training DHCS training for providers on completing SHA for patients.

Suspected Fraud Referral Form Download PDF Icon Submit to request investigation of suspected fraud or abuse.

CalOptima Community Network (CCN) Provider Training Attestation Download PDF Icon To be completed upon review and completion of the provider training modules.

Please sign, date and email this attestation to your provider relations representative or to confirm completion of training modules.

Contact Us
Provider Directory
  • Find a Provider
    CalOptima works with over 3,700 Orange County physicians, making it easy for our members to get the care they need.

    Check here for our extensive list of providers, health networks, medical groups, hospitals and pharmacies.
Provider Trainings
  • Trainings by Topic
    View the latest model of care and other educational materials designed to help you and your staff provide care for CalOptima members.

Download the free Adobe Reader.

Materials available on this website in PDF format may require the free Adobe Reader to view. To download Adobe Reader for free from the Adobe website, click here.